Information for those having trouble logging in.

In the User Name box:

Enter your user id (normally your first name & last name with no spaces e.g. JoeBloggs) or your email address (this will be the email address registered with CACH which may be an old address if you have changed email address since you last logged in.

In the Password box enter your password. If youhave forgotten this you can reset it provided your email address registered with CACH is still active (i.e. you can receive emails from it).

If your email address registered with CACH is inactive and you have forgotten your password you will need to contact This email address is being protected from spambots. You need JavaScript enabled to view it. to reset it for you.

Using the 'Forgot your password' function.

Please click here for information on using the forgot password link to reset your password.

Using the 'Forgot your username' function.

Please click here for information on using the forgot username link to retrieve your user name.